Privacy Policy
Welcome to LouisVermeulen.com. Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website.
Last updated: 26/10/24
1. Information We Collect
Automatically Collected Information:
- Usage Data: We may collect information on how you interact with our site, including:
- IP address
- Browser type
- Device type
- Referring/exit pages
- Operating system
- Date/time stamp
- Clickstream data
- Cookies: We use cookies to analyze site traffic and enhance user experience. You can manage or disable cookies through your browser settings.
Personally Identifiable Information (PII):
If you contact us directly, we may collect additional details such as your name, email address, or other contact information to respond to inquiries or provide requested services.
2. How We Use Your Information
- Analytics: To understand how our site is used and improve our services.
- Communication: To respond to your requests or provide information you have requested.
- Legal Compliance: To comply with legal requirements, regulations, or respond to legal requests.
3. Third-Party Services
- Google Analytics: We use Google Analytics to understand site usage and visitor patterns. Google Analytics uses cookies to collect non-personally identifiable information. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
- HubSpot: HubSpot manages our website interactions, analytics, conversion tracking, and email communications. It also uses cookies.
4. Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners who assist in operating our website, conducting our business, or servicing you under strict confidentiality.
5. Data Security
We employ industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
- Access, Correction, and Deletion: You can request access to, correction of, or deletion of your personal data.
- Opt-Out: You can opt-out of marketing communications by following the unsubscribe link in emails or by contacting us.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Opt-Out Policy
You have control over the communications you receive from us. Here’s how you can manage your preferences:
General Opt-Out:
- Email Subscriptions: Unsubscribe from marketing emails using the “unsubscribe” link at the bottom of each email. This will not affect transactional or account-related emails.
- Marketing Communications: Adjust your preferences through your account settings or contact us directly if you do not have an account.
How to Opt-Out:
- Via Email: Click the “unsubscribe” or “opt-out” link in our emails to confirm your choice.
- Account Settings: Adjust your communication preferences under ‘Email Preferences’ or ‘Communication Settings’.
- Contacting Us: You can also email or call customer support, providing your full name, email address, and the types of communications you want to stop receiving.
Automation and Opt-Out:
- Automation: Some opt-out requests are processed automatically; however, allow up to [X] business days for full processing.
- Transactional Emails: Opting out does not apply to service-related emails such as purchase confirmations, order updates, or account security alerts.
9. GDPR Compliance
For users within the EU or EEA, we comply with the General Data Protection Regulation (GDPR). This includes:
Legal Basis for Processing:
- Consent: Processing based on your explicit consent (e.g., newsletter subscriptions).
- Contractual Necessity: Necessary for fulfilling contractual terms with you.
- Legal Obligation: Required to comply with legal mandates.
- Legitimate Interests: When necessary for our legitimate interests, balanced with your rights and freedoms.
GDPR Rights:
- Right to be Informed: This policy provides information on how we handle your data.
- Right of Access: You can request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data in certain cases.
- Right to Restrict Processing: Request to limit the processing of your data.
- Right to Data Portability: Receive your data in a structured, commonly used format and transfer it to another controller if feasible.
- Right to Object: Object to processing based on legitimate interests.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other reasons. Please review this page periodically for updates.
11. Contact Information
For questions or to exercise your rights regarding this Privacy Policy, please contact us at:
Louis Vermeulen
Email: contact@louisvermeulen.com
12. Cookie Consent
By using LouisVermeulen.com, you consent to our cookie use as described. Adjust your browser settings if you wish to block or delete cookies.