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The person behind the systems

Louis
Vermeulen.

Senior HubSpot consultant · setup, cleanup, handover

I work on both sides of a CRM project: the business decisions that shape it and the technical work that makes it run.

English · French · Spanish — Based in Barcelona · Previously Paris and London

Louis Vermeulen
Independent consultant. Working internationally.

How I work

Experience across teams,
markets and platforms.

With 9+ years in CRM and marketing automation, I’ve worked with startups, growing businesses and global teams. My specialization is HubSpot, with experience across Eloqua, Salesforce marketing tools and Brevo.

A sales manager may describe missed follow-ups; an admin may see conflicting workflows. I bring those views together, agree the intended behavior and trace what needs to change in the data, integration or configuration.

01 / Diagnose

Find the actual constraint.

Start with the team’s goals, data and workflows. Trace the problem before adding another tool or automation.

02 / Build

Make the rules explicit.

Agree the architecture, responsibilities and validation criteria. Implement with the teams who know the operating context.

03 / Hand over

Leave the team in control.

Document decisions, explain the system and make its maintenance part of the delivery.

Experience

From client projects
to global operations.

A consulting practice shaped by implementation, account management and working inside delivery teams.

Enterprise

Rentokil Initial

MarTech Admin · HubSpot expert · Freelance

HubSpot Enterprise rollout across 50+ countries, inside the MarTech team: access rules, portal migration, pipelines, integrations and documentation for local sales, service and marketing teams.

Independent

Independent consulting

CRM, marketing automation & RevOps · since 2017

Independent CRM and RevOps work: CRM architecture, integrations, data operations and hands-on implementation.

Agency

Excuse My Web

Senior Account Manager & Marketing Automation Consultant · 2017–2024

Nearly seven years of international client delivery: data models, platform implementation, synchronization, campaigns and coordination with internal and external teams.

A broader perspective

I’ve been
the client.

As CMO and Product Owner at 9moispourtoi (2021–2024), I owned the brief a CRM has to serve: acquisition, product decisions and customer data. I bring that view to every requirement. See the product work

Start a conversation

What needs
to work better?

Describe the process that is causing friction, the teams involved and what needs to change. You do not need a technical brief to start the conversation.

  1. 01 I review your situation.
  2. 02 We discuss the scope and whether I can help.
  3. 03 You receive a proposal with clear next steps.

Based in Barcelona · Previously Paris and London